Read THIS before choosing OVHCloud for your website
If you are thinking of choosing OVHCloud web hosting services, we recommend that you think again. You have to be careful, because OVHCloud can cause irreparable losses. Based on the experiences shared by Newspatrolling.com (OVHCloud client), here are some red flags you should consider before choosing OVHCloud web hosting.
OVHCloud can delete your entire website – It takes several years to build a successful website. Lots of people and several hundred thousand hours of work are involved. There are hundreds of thousands of web pages on a website. Imagine what would happen if you lost all the data on your website? And you don’t need a hacker to do it. The OVHCloud team can delete your entire website with one click. This has happened before with Newspatrolling.com which suffered insurmountable losses due to the complete deletion of the website.
No prior warning – OVHCloud does not consider it necessary to warn beforehand before taking any action. For example, if there are copyright issues, they won’t send you a warning notice. Instead, they’ll just go ahead and take your website down. It may sound incredible, but it is true. Copyright issues are common on the web, and it can happen knowingly or unknowingly. At least one formal warning is necessary before any action. But the folks at OVHCloud don’t seem to follow their own rules.
No answer – OVHCloud does not believe in communicating with its customers. They will simply write “This decision is final” and close communications permanently. You can continue to email them every day, but all you hear will be deep silence. This shows the ingrained apathy that OVHCloud has for its customers.
No escalation matrix – There is no escalation matrix available with OVHCloud. Most decisions are made by junior customer support staff, who may not understand complex issues. They’ll just throw the rulebook at you every time you try to make your point.
Racial attitude – Based on the responses received from customer support staff, it is likely that OVHCloud employees have a racial attitude. You may have to face a serious bias in the type of customer support services. They would have assumed you were at fault before you even said hello.
No ethics or morals – It is possible that some terms and conditions of the agreement have been violated. Happens all the time. But that does not guarantee the complete removal of a website. In such cases, the right thing to do is to turn off the services until the problem is resolved on the client side. But OVHCloud chooses to delete the site as well as the account. Such actions can just as easily be characterized as “criminal” in nature.
If you choose OVHCloud, you will be playing with your money, your efforts and your brand equity. One mistake can lead to the complete deletion of your website and account. Also, you will not get any backup of your website.
And OVHCloud will not give you any prior warning. The support team will stop responding and you will come to a dead end. Based on the experience shared by Newspatrolling.com, it is highly recommended that you avoid OVHCloud web hosting.
You can read more horror stories shared by OVHCloud customers at the links below.