Online support platform available to all unpaid caregivers in New York


The New York State Office for the Aging (NYSOFA) and the Association on Aging in New York (AgingNY) have partnered with Ottawa, Ontario-based Trualta to provide a free online education and support platform to any unpaid New York caregiver. (PHOTO CREDIT: NYSOFA WEBSITE)

Any unpaid carer in new york cuse of an online care providerno-cost education and support platform.

The New York State Office of Aging (NYSOFA) and the Association on Aging in New York (AgingNY) have partnered with Ottawa, Ontario-based Trualta to offer the service, NYSOFA said. in a May 29 announcement.

Funding for this initiative is supported in the state budget through NYSOFA programs to address social isolation and expand support for caregivers.

Trualta’s evidence-based caregiver training and support platform helps families build skills to manage home care for loved ones of all ages. It also connects to local resources and support services by offering personalized education, training and information links, NYSOFA said.

New Yorkers can access the service at Once enrolled, caregivers can select personalized training and track their progress on topics such as self-care, stroke recovery, dementia care and medication management. Users can connect from any computer, tablet or smartphone.

An estimated 4.1 million caregivers in New York State provide 2.68 billion hours of unpaid care, NYSOFA said. Sixty-one percent are worried about caring for a loved one and 70% have reported at least one mental health symptom during the pandemic. Trualta teaches “essential skills to reduce caregiver stress levels and increase confidence in one’s caring abilities,” according to the announcement.

“We are proud of our track record of supporting caregivers across the country, and in partnership with New York’s robust and innovative Aging Network, we will ensure that every caregiver in New York has access to valuable training and to supportive resources to reduce stress, build confidence and feel less alone,” said Jonathan Davis, Founder and CEO of Trueta.

A 2021 study published in the Journal of Alzheimer’s Disease Reports found a high rate of “retention and engagement” among caregivers who used the Trualta platform to support their care of loved ones with dementia.

The survey found that 84% of participants said they used at least one skill learned from Trueta. More than half of caregivers (56%) reported spending more time on self-care after using Trualta, NYSOFA said. Caregiver load scores also appeared to decline after using Trueta for 30 days, the office added.


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