Burk launches Arcadia24 subscription service for secure, web-based remote control

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LITTLETON, MA—Burk Technology has launched its “Arcadia24 Hosted Subscription Service”, making secure web-based remote control available to small groups and individual stations.

Based on Burk’s Arcadia system, Arcadia24 provides remote facility monitoring to station engineers and managers via their mobile devices. Hosted by Burk Technology on AWS, each customer’s Arcadia24 service is installed, configured, managed, and maintained by Burk’s remote control experts.

Web links from mobile devices to the Arcadia24 server are locked down and encrypted using the latest generation of Transport Layer Security (TLS), ensuring that only authorized users can access and control each remote facility, the company said. Encrypted VPN tunnels and firewall protection protect communications between Arcadia24 and each remote site.

As a cloud-based service, Arcadia24 communicates with each remote site at its optimum speed, adapting to variations in communication speed and performance. The most recent data from all sites is then made available for instant viewing on authorized mobile devices.

Arcadia24 users are authenticated through Microsoft AD LDS, with each user’s access limited to specified channels, sites, and station groups. Monitoring of critical site functions can be strictly limited to key personnel, while overall site performance can be made visible to a wider group of authorized users.

Burk provides custom graphical control screens for each site connected to Arcadia24, giving station personnel instant access to critical site information. Sites can be grouped by regional hierarchy, engineering responsibility, or other criteria, with easy drill-down to view performance summaries. Arcadia24’s user interface seamlessly supports smartphones, tablets and PCs, the company said.

“Burk’s original Arcadia Remote Access System provides flexible and secure mobile site control for large radio and television groups operating tens to hundreds of stations,” said Matt Leland, Burk’s director of sales. “The new Arcadia24 is hosted and managed by Burk, making it easy for small organizations and even individual stations to achieve this same level of secure mobile remote access,” Leland added.

Arcadia24 manages remote sites equipped with Burk Technology v5 ARC Plus or ARC Solo remote control systems.

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